Welcome to Journeys & Frames! By booking a trip or trek with us, you agree to the terms and conditions outlined below. Please read these terms carefully to ensure a seamless travel experience.

Booking Policy

If you’re booking 30 days or more in advance:

• Pay ₹2,000 per person (non-refundable) to confirm your booking.

• Pay 50% of the total amount at least 30 days before the trip.

• Pay the remaining amount on the trip start date.

If you’re booking less than 30 days before the trip:

• Pay 50% of the total amount to confirm your booking.

• Pay the remaining amount on the trip start date.

Payment Options

• We only accept payments online via UPI or bank transfer.
• Important Note: All payments must be cleared before the tour or trek begins.

Cancellation and Refund Policy

• The booking amount is non-refundable under any circumstances.
• For cancellations:
  • If you cancel 14 days or more before the trip: Get 50% of the advance back. For example, if you booked a ₹15,000 package, you pay ₹2,000 booking fee plus ₹5,500 advance. If you cancel 14 days or more before the trip, you’ll get ₹2,750 back (50% of the ₹5,500 advance).
  • No refunds will be provided for cancellations made less than 14 days before the trip/trek.
• Refunds, if applicable, will be credited within 7-10 business days.
• The non-refundable booking amount will be provided to you as a travel credit, which you can use for any future booking with us within the next six months from the cancellation date.

Children’s Policy

• Children below 5 years (without extra seat & extra bed/mattress): No charge.

• Children aged 5 to 10 years (with extra seat & bed/mattress): Charged 50% of the adult price.
  

• Children above 10 years: Charged full adult price.

• Parents/guardians must supervise their children at all times during the tour/trek. Journeys & Frames will not be responsible for any incidents involving minors.

Changes in Itinerary

• Journeys & Frames reserves the right to modify or cancel the itinerary due to unforeseen circumstances, such as weather conditions, roadblocks, or government restrictions.
• In such cases, alternative arrangements will be made wherever possible. Refunds will not be provided for itinerary changes beyond our control.

Responsibilities of the Participant

• Participants are responsible for carrying their own valid government-issued ID for verification purposes.
• Adherence to the tour/trek schedule is mandatory. Journeys & Frames will not be liable for delays caused by participants.
• Participants are expected to follow the instructions of guides or coordinators to ensure safety and smooth operations.

Health and Safety

• Participants must disclose any pre-existing medical conditions or special requirements at the time of booking.
• Journeys & Frames will not be responsible for any health issues arising during the trip/trek due to non-disclosure of medical conditions.

Liability Disclaimer

• While we ensure your safety and comfort, participation in adventure activities involves inherent risks.
• Journeys & Frames will not be held liable for any injury, loss, or damage to personal property during the trip/trek.
• It is recommended to have your own travel insurance for additional safety.

Accidents and Liability

• While we take necessary precautions to ensure safety, adventure activities inherently involve risks, including but not limited to injuries, accidents, or loss of life.

• Journeys & Frames will not be held liable for any accidents, injuries, or fatalities occurring during the trip/trek.

• Participants undertake all activities at their own risk and are strongly advised to have appropriate travel and health insurance to cover emergencies.

• In case of an emergency, our team will assist in arranging medical help, but all related expenses will be borne by the participant.

Code of Conduct

• Participants are expected to respect local culture, environment, and fellow travelers.
• Any form of misconduct, harassment, or illegal activity will result in immediate termination from the trip without refund.

Force Majeure

• Journeys & Frames will not be liable for delays or cancellations due to events beyond our control, such as natural disasters, pandemics, or political disturbances.

Safety In Case Of War/National Emergency

Photography and Media

• By participating in our tours, you consent to being photographed or filmed during the trip. These images may be used for promotional purposes by Journeys & Frames. If you wish to opt out, please notify us in advance.

 Privacy Policy

At Journeys & Frames, we value your privacy and are committed to protecting your personal information. We understand the importance of keeping your data secure and private. When you share your information with us, you can trust that it will be handled with care and responsibility.

We do not sell, rent, or share your personal information with other clients under any circumstances. Your information is only shared in the following situations:

• Trusted Partners & Local Tour Guides: Only when absolutely necessary to organize and fulfill your travel experience.

• Service Providers: Such as email platforms, payment gateways, or website tools that help us operate smoothly and securely. These partners are also bound by strict confidentiality agreements.

Your trust means everything to us, and we are committed to using your data only for the purpose of providing you with the best possible travel experience.

Governing Law

• These terms and conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of Indian courts.

Thank you for choosing Journeys & Frames. We look forward to making your travel experience memorable!