Welcome to Journeys & Frames! By booking a trip or trek with us, you agree to the terms and conditions outlined below. Please read these terms carefully to ensure a seamless travel experience.

Booking Policy

• A non-refundable booking amount of ₹2,000 per person is required to confirm your reservation.

• Your booking will be confirmed upon receipt of this payment. You will be provided with an invoice thereafter.

• For trips booked at least one month or more in advance, a payment of 50% of the total booking amount must be made at least 30 days before the tour/trek start date.

• The remaining amount must be paid in full before the commencement of the tour or trek.

• For trips booked less than 30 days before the start date:

  • An advance payment of 50% of the total amount is required at the time of booking.

  • The remaining balance must be paid in full before the tour/trek start date, whichever is earlier. 

Payment Options

• We only accept payments online via UPI or bank transfer.
• Important Note: All payments must be cleared before the tour or trek begins.

Cancellation and Refund Policy

• The booking amount is non-refundable under any circumstances.
• For cancellations:
  • If you cancel 7 days or more before the trip/trek, 50% of the remaining balance (excluding the booking amount) will be refunded.
  • No refunds will be provided for cancellations made less than 7 days before the trip/trek.
• Refunds, if applicable, will be processed within 7-10 business days.

Children’s Policy

• Children below 5 years: No charge.

• Children aged 5 to 10 years: Charged 50% of the adult price.

• Children above 10 years: Charged full adult price.

• Parents/guardians must supervise their children at all times during the tour/trek. Journeys & Frames will not be responsible for any incidents involving minors.

Changes in Itinerary

• Journeys & Frames reserves the right to modify or cancel the itinerary due to unforeseen circumstances, such as weather conditions, roadblocks, or government restrictions.
• In such cases, alternative arrangements will be made wherever possible. Refunds will not be provided for itinerary changes beyond our control.

Responsibilities of the Participant

• Participants are responsible for carrying their own valid government-issued ID for verification purposes.
• Adherence to the tour/trek schedule is mandatory. Journeys & Frames will not be liable for delays caused by participants.
• Participants are expected to follow the instructions of guides or coordinators to ensure safety and smooth operations.

Health and Safety

• Participants must disclose any pre-existing medical conditions or special requirements at the time of booking.
• Journeys & Frames will not be responsible for any health issues arising during the trip/trek due to non-disclosure of medical conditions.

Liability Disclaimer

• While we ensure your safety and comfort, participation in adventure activities involves inherent risks.
• Journeys & Frames will not be held liable for any injury, loss, or damage to personal property during the trip/trek.
• It is recommended to have your own travel insurance for additional safety.

Accidents and Liability

• While we take necessary precautions to ensure safety, adventure activities inherently involve risks, including but not limited to injuries, accidents, or loss of life.

• Journeys & Frames will not be held liable for any accidents, injuries, or fatalities occurring during the trip/trek.

• Participants undertake all activities at their own risk and are strongly advised to have appropriate travel and health insurance to cover emergencies.

• In case of an emergency, our team will assist in arranging medical help, but all related expenses will be borne by the participant.

Code of Conduct

• Participants are expected to respect local culture, environment, and fellow travelers.
• Any form of misconduct, harassment, or illegal activity will result in immediate termination from the trip without refund.

Force Majeure

• Journeys & Frames will not be liable for delays or cancellations due to events beyond our control, such as natural disasters, pandemics, or political disturbances.

Photography and Media

• By participating in our tours, you consent to being photographed or filmed during the trip. These images may be used for promotional purposes by Journeys & Frames. If you wish to opt out, please notify us in advance.

Governing Law

• These terms and conditions are governed by the laws of India, and any disputes will be subject to the jurisdiction of Indian courts.

Thank you for choosing Journeys & Frames. We look forward to making your travel experience memorable!